Set of 8 eco-friendly reusable personalised stainless steel ice cubes/whisky stones featuring (Insert name here)’s Whisky design

Payment

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Returns

Under the Consumer Contracts Regulations 2013 give you the following cancellation rights when you buy online or by phone. You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods or services. This does not apply to personalised products. Your right to return products does not apply to goods made to your specification, that have been clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly. If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them. To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address. You can cancel by email: custserv@thekitchenwareco.com, or call 0800 999 3669, or write to: Customer Services, The Kitchenware Company (NE) Ltd, Unit 9 Oak Drive, Lionheart Enterprise Park, Alnwick, NE66 2EU If you decide to cancel, you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day we receive back from you any goods supplied.